Get in Touch
Questions about an auction, your invoice, or booking a pickup? We're here to help.
How to Reach Us
Choose the option that works best for you. We typically respond within 24 hours, Monday through Thursday.
Won an Item? Book Your Pickup.
Congratulations on your winning bid! All Wizon Hub pickups are by appointment only. Use our online scheduler to book a time that works for you — takes less than a minute.
Book Your Pickup
Sunday – Thursday
11:00 AM – 6:00 PM
Schedule AppointmentPowered by Setmore — secure & instant
Before your appointment, please prepare:
- A copy of your invoice (printed or on phone)
- Photo ID matching the name on your HiBid account
- Help loading large or heavy items (if needed)
Items must be picked up within 1 week of the auction closing.
Visit Our Warehouse
Wizon Hub Warehouse
240 Holiday Inn Dr, Unit H, Cambridge, ON, N3C 3X4
Unit H is located in the back building. Please follow the path indicated on the map below or call us if you need help finding it.
Pickup Hours
Sunday – Thursday
11:00 AM – 6:00 PM EST
Friday & Saturday: Closed
By appointment only
What to Expect
- Free parking on-site
- Appointment-based — no waiting in line
- Loading help available for most items
- You're welcome to bring a friend or helper
Find Us
Our warehouse is located in the back building of 240 Holiday Inn Dr. Use the map below or follow the directions.
How to Find Unit H
- 1 Drive to 240 Holiday Inn Dr, Cambridge, ON
- 2 Enter the property and look for the front building first
- 3 Follow the driveway around to the back of the property
- 4 The back building is where you'll find Unit H
- 5 Park in any available spot near Unit H
- 6 Knock on the Unit H door — our team will greet you
Having trouble? Call +1 (519) 500-2079
Send Us a Message
Have a question that doesn't fit elsewhere? Drop us a message and we'll get back to you within 24 hours, Monday through Thursday.